Refund policy

Return & Refund Policy

Last Updated: November 10, 2026

At our store, customer satisfaction is our top priority. We want you to be happy with every purchase. If you are not completely satisfied with your order, we are here to help.

1. 30-Day Return & Exchange Policy

We offer a 30-day return and exchange policy. You have 30 days from the date of receiving your order to request a return or exchange.

To be eligible for a return, items must be:

In their original condition.
Unused and unworn.
In their original packaging, where applicable.
Accompanied by proof of purchase or order confirmation.

2. How to Request a Return or Exchange

To initiate a return or exchange, please contact our customer service team with your order number and reason for the request.

Our team will provide you with the return instructions and any necessary information to complete the process.

Please do not send items back without contacting us first.

3. Refund Policy

Once we receive and inspect your returned item, we will notify you of the refund approval status.

Approved refunds will be processed within 3–5 business days.

Refunds will be issued to your original payment method. Please note that depending on your bank or payment provider, additional time may be required for the funds to appear in your account.

4. Exchanges

We accept exchange requests within 30 days of delivery.

If you wish to exchange an item for a different size, color, or product, please contact our customer service team. Exchanges are subject to product availability.

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the issue.

We will review the situation and work with you to provide an appropriate solution, including a replacement, exchange, or refund where applicable.

6. Return Shipping

Please contact our customer service team before returning any item.

Any applicable return shipping costs will be communicated before the return is arranged. If the return is due to an error on our part or a defective product, we will work with you to resolve the issue fairly.

7. Cancellations

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation and may need to follow our return procedure.