Shipping policy

Shipping Policy

Last Updated: November 10, 2026

Thank you for shopping with us! We are committed to providing a smooth and reliable delivery experience. Please review our shipping policy for information about order processing, shipping times, and delivery.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During holidays, promotional events, or periods of high order volume, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping & Delivery Time

Our estimated delivery time is 5–7 business days after your order has been shipped.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, customs procedures, and other unforeseen circumstances.

3. Shipping Address

Please ensure that your shipping address and contact information are accurate and complete when placing your order.

We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by customers.

If you need to update your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

4. Order Tracking

Once your order has been shipped, tracking information will be sent to your registered email address, when available.

Please allow some time for tracking information to become active after the carrier receives your package.

You can use the tracking number to follow your shipment and check its delivery status.

5. Delayed or Lost Packages

Although we work with reliable shipping carriers, unexpected delays may occasionally occur.

If your package has not arrived within the estimated delivery timeframe, please contact our customer service team.

We will help investigate the shipment and work with the carrier to find a suitable solution.

6. Incorrect or Damaged Deliveries

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible with your order number and supporting photos.

We will review the issue and assist you with an appropriate resolution.

7. Contact Us

If you have any questions about shipping, delivery times, or your order status, please contact our customer service team through the contact information provided on our website.

Thank you for choosing our store. We appreciate your business!